| Problem or Question | US Postal Service Department | Contact & Phone |
| I need a bulk mailing permit. | Mailing Requirements; Business Mail Entry Unit |
(716) 846-2432 (716) 846-2333 |
| How do I sort my mail? | Mailing Requirements; Business Mail Entry Unit |
(716) 846-2432 (716) 846-2333 |
| Does my mailpiece qualify for automation rates? | Mailpiece Design Analyst | Email: MDA@usps.gov |
| I have questions about USPS regulations. | Mailing Standards Specialist; Supervisor BMEU |
(716) 846-2430 (716) 846-2377 |
| What’s business reply mail and how do I get started with it? |
Mailing Requirements; Mailpiece Design Analyst |
Mail Design: (855) 593-6093 Analyst: MDA@usps.gov |
| How can I find and reach my target audience? |
Sales | Field Sales Representative: (716) 846-2503 |
| I don’t understand bulk mail at all… I need training. |
Business Mail Entry Unit; Mail Piece Design Specialist |
(716) 846-2333 MDA@usps.gov |
| I need to learn about periodicals and publications. |
Mailing Requirements; Business Mail Entry Unit |
(716) 846-2432 (716) 846-2333 |
| Someone called and said that something’s wrong with my bulk mailing. |
Business Mail Entry Unit | Before 5:00 PM: (716) 846-2336 After 5:00 PM: (716) 846-2333 |
| I need to speak to the manager. |
Business Mail Entry Unit | Kevin Jacobs (716) 846-2562 Patty Hornick (716)846-2396 |
